Reviews

Read genuine reviews from our happy customers on KeySmart®!
Based on 17625 reviews
68%
(11932)
11%
(1938)
6%
(1092)
4%
(766)
11%
(1897)
C+

Ordered the 3 pack. Some cables seem to work better than the others. The stronger magnets pop off easy and the cables need to be adjusted to make a connection.

Never got shipment

Fulfilled 20 days ago. Did not show as delivered until day 18, maybe. It finally shows delivered, but it was not delivered here. I hope someone out there is enjoying them. having problems finding customer service.

M
MultiTool
Michael Lamerick
Spare parts

The multi tool was much thicker and longer than realised it interferes with other loaded keys.

No Android Support?!

I have been waiting for these cards for a long time and when they finally become available they are only compatible with Apple devices. Bought a five pack to use with my family and cannot use them because we do not have iPhones.
This does not seem clear. The fact that is says it "Works with Apple Find My App" is misleading. If the copy was "ONLY works with Apple Find My App", I may have not made the purchase.
Not really a cool move, Key Smart. Also, why? How does a hardware company not make software compatible with both major mobile OS's, Boggles my mind.

Not so easy

I ordered 3 of these for gifts. But when I got them I realized that you needed an additional charger. Ugh. Not another charger! Sending back.

Hello Christine, someone of our team will get in contact with you shorty, please check your inbox.

Not yet arrive

My order not yet arrive

Hello Run Hau, someone of our team will get in contact with you shorty, please check your inbox.

it’s great

I love the usefulness and simplicity of this piece.

D
Shipping Protection
David Richard
No response from KeySmart

I got a promotion two days after my purchase for a BOGO. Basically, if I would have waited 48hrs I would have two Key Smarts. I wrote three times to you company for info and I have received no replies.

Hello David, someone of our team will get in contact with you shorty, please check your inbox.

Shape good but numerous notifications of left behind

Easy to connect to iPhone but the cards often delay updating location causing inaccurate notifications of left behind.

Hello Warren, someone of our team will get in contact with you shorty, please check your inbox.

C
Shipping Protection
Catherine Oswick

Shipping Protection

Hello Catherine, someone of our team will get in contact with you shorty, please check your inbox.

M
KeySmart® Max
Michael Guerra
Difficult to assemble

It was difficult to assemble.

Hello Michael, someone of our team will get in contact with you shorty, please check your inbox.

It needs to be tightened quite often, but other than that excellent

Love the color and easy way to organize.

Great way to organize your keys

E
Expansion pack
Eric Fortin

Does exactly as advertised!

E
MagConnect™
Eric Fortin

Would have given 4 stars, but shipping took a very long time. The magnet seems pretty strong, but it not quite strong enough to keep it connected to my keys while moving around in my pocket. I would recommend getting the MagConnect Pro, it has a much stronger magnet in it.

E
Quick Disconnect
Eric Fortin

This is definitely my favorite mini “S” clip carabiner I’ve ever owned! The locking mechanism is great! I no longer have to worry about the clip opening by accident.

E
KeySmart® Rugged
Eric Fortin

I would have given 5 stars, but the shipping took a very long time. Though it was worth the wait, I was able to fit all the keys I needed in it with the Bottle Opener and Key Ring attachments. I went from having my keys looking like a janitor’s keys, to now having them all organized and together in my KeySmart Rugged Key Holder. I also think the belt clip is very useful.

T
MagConnect™ Pro
Tom Grguric

The same as the other key holders

T
KeySmart® iPro
Tom Grguric

It's okay but nothing special about it

T
Shipping Protection
Tom Grguric

It's okay nothing special about it

B
KeySmart® iPro
Bruno Cabrera
Awesome Product

Very satisfied

Needs Apple Find My, Wasted design, Near Perfect Product

this is a beautiful design and the best of them all. this is the only design that fully covers the keys. It is sleek and surprisingly very durable. It doesn't look cheap or too rugged. I have had two stainless steel, one black steel and three leather models brown and black. So far the max stands up the absolute best overtime. The biggest disappointment of all time with this is that it is only capable of being tracked with Tile. Really wish this design would be integrated with Apple Find My. Tile is unfortunately of a bygone era and not dependable. I have had my keys smart Max for several years now. The flashlight is clutch! Love having a light built in. Maybe increase battery power as well but not really needed. Almost perfect,….needs apple upgrade and easy 10x star product.

I am puzzled

It's so beautiful but I bought the pro version. And charging it for last 9 hours but the light still orange. I try to turn on the light but it don't work. Please help me.

Convenient

Nice cable but it would be nice to have an indicator that you have a full charge light indicator on the cable.